job details

Averda is an integrated group of companies covering the collection, treatment, recycling and sanitary landfilling of municipal solid waste, manufacturing, real estate and information technology.

- All helpdesk phone calls answered within 2 minutes.

- All e-mail or Lync support requests responded to within 30 minutes.

- First time fixes of non-application issues at a 90% level with no escalation.

- Resolution of tickets which do not require approvals or 3rd party involvement within 8 working hours.